Helpline
Helpline service remains open (09:15-17:15, 7 days a week) over the holiday period. (with the exception of 25th & 26th December and 1st January).This is open to both patients and professionals seeking support or advice in relation to DVA. Call 0808 800 0028 (or Text Service: 18001 0808 800 0028 for deaf/ hearing impaired)
Webchat
Webchat facility will also be open weekdays 10:00 -16:00 (with the exception of the Bank Holidays: 27th 28th December and 3rd January). To access, a link can be found on our website when there is a worker available to host the chat. As with our helpline, this service is available to both patients and professionals.
Home Options Hub
Home Options Hub can be contacted on Freephone: 0808 1699 604. Open Mon, Tues, Thurs & Fri 09:00-17:00 and Weds 11:00-17:00 (with the exception of the Bank Holidays: 27th & 28th December and 3rd January). The Home Options team will provide support in responding to urgent housing needs.
Another useful number over the holiday period is the National Domestic Violence 24hr Helpline 0808 2000 247.